Viva Life Enterprise Account
REGISTRATION SIGN UP
You may apply to be the registered Owner of a new organization dashboard by tapping the “Apply Now” button on our Viva Life home page at www.vivalife.app. Once the application is approved, an automated email is sent to you to sign your enterprise account via the email invitation link. The new dashboard is then activated once you accept the invitation in your enterprise account message center.
Yes, but when you tap the invitation link sent to you in the automated email, we will bind your existing registered app name and account credentials to your enterprise account. Your app account and enterprise account will therefore share a common name and login credentials.
You need to tap the “Accept” button via your Message Center page to add the organization dashboard to your enterprise account.
Each organization dashboard must be registered to an Owner whose status allows full access to the dashboard including inviting (or removing) additional Admin or Overview users. Admin users have full view access to the dashboard while Overview users only have limited view access to the dashboard – but neither Admin or Overview user can invite or remove other users to or from the dashboard.
NAVIGATING THE ORGANIZATION DASHBOARD
The “Member Overview” section displays the number of active members linked to the organization dashboard and categorized by negative, positive, and invalid results. This means that each member is only counted once according to their most recent test result. For example, if member “Joe Smith” tested negative 7-days ago and subsequently tested positive 2-days ago, then Joe Smith will only be counted once in the previous 7-day period – and categorized as a positive count in the “Member Overview” section.
The “Test Overview” section displays the number of tests taken by all members that are linked to the organization dashboard and categorized by negative / positive / invalid results. This means that every test result is included in the count. Using the same example above, Joe Smith’s records would be counted as two tests, one negative and one positive test, in the “Test Overview” section. The test overview data can be filtered according to user-selected date range. This especially useful in analyzing the results of the organization’s test program.
BINDING OR REMOVING ADMIN AND OVERVIEW USERS
OWNER ADDING OR DELETING AN ORGANIZATION DASHBOARD
As an existing enterprise account holder, you may apply for ownership of an additional organization dashboard by tapping the “Apply for a new organization dashboard” button on your account page. Your online application will be processed by the Viva Life team within one working day, following which an automated email will be sent inviting you to activate your ownership of the new organization dashboard. Once you accept the activation invitation in your message center, the new organization dashboard will be available for view or selection on your dashboard page.
EDITING OR DELETING YOUR ACCOUNT
MESSAGE CENTRE MESSAGES
There are three types of messages that display in the message centre.
The first type are invitations that are sent to Owner, Admin or Overview users, inviting them to activate or bind a specific organization dashboard to their enterprise account. These message center invitations can be accepted or declined by the user.
The second type are status message updates that are sent to notify dashboard users that an Admin or Overview user has been added or removed from a specified organization dashboard.
The third type are status message updates that are sent to dashboard Owner and Admin users to notify them when a Viva Life App member adds or removes the Organization ID to or from their app account.